During the COVID-19 pandemic, Western Health faced the challenges of protecting staff and delivering high-quality care. The need for effective solutions for remote health symptom tracking and staff COVID-19 screening quickly became essential. Providing health organisations like Western Health with the right tools enabled them to manage risks more effectively and ensure the safety of both staff and patients.
The COVID-19 pandemic created significant challenges for Western Health in ensuring staff safety. There was an urgent need for remote symptom tracking, COVID-19 specific education, and systems to monitor symptom evolution and infection clusters effectively. The lack of an efficient system to screen staff for COVID-19 symptoms increased the health risks for everyone involved, highlighting the need for an innovative health solution.
Western Health implemented an innovative health solution by partnering with WeGuide to create a digital COVID-19 staff screening program. This program included remote monitoring and regular check-ins using WHO-guided questionnaires, enabling consistent and accurate data collection. The platform provided staff with tools to track individual symptom trends while offering a group-level dashboard for a clear overview of staff health and survey participation, allowing for effective monitoring of survey participation and identifying those at higher risk. This ensured timely action and enhanced workplace safety.
Over 200 healthcare workers participated in remote data collection, enabling the timely identification of at risk staff. This proactive monitoring approach facilitated efficient remote triage, effectively reducing transmission risks within the workplace. High adherence to the program further minimised these risks and established a safer environment for both staff and patients.
Western Health’s partnership with WeGuide demonstrates a commitment to ensuring the well-being of healthcare workers during challenging times by delivering a practical, user focused platform for staff symptom tracking and screening. Through this partnership, WeGuide provided Western Health with the resources needed to reduce transmission risks and create a safer working environment, demonstrating the value of tailored innovative health solutions in addressing critical healthcare challenges.
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