COVID-19 Staff Monitoring

Introduction

As COVID-19 cases grew exponentially, the fear of limited resources became an issue, placing greater pressure on the healthcare system. Health professionals and staff were at a higher risk of exposure to the virus, given their work on the frontlines. Western Health was aware of this problem, and approached WeGuide for a digital solution to easily and effectively screen their staff for COVID symptoms.

Challenge

The challenge here was, how do we take care of those who care for us? The main challenges faced by Western Health included:

Remote Monitoring
How can we track the health of staff at work and at home and escalate / triage if required?

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Education
How do we provide information and targeted advice to staff with COVID symptoms?

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Proactive Monitoring
How do we manage a large cohort of staff to see how symptoms evolve and identify clusters of infection?

Solution

The solution here involved implementing a digital COVID-19 staff screening program within a public health system. WeGuide's expertise in the field lead to a solution that features:

‍Remote Monitoring
Staff could self-enrol or be bulk enrolled into the COVID-19 program through a native mobile and web app.
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Regular Check-In
Questionnaires based on the latest WHO guidelines were provided frequently with reminders and alerts.
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Monitoring at an Individual Level
View symptom trends and send relevant instructions, information and notification to coordinators.
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Monitoring at a Group Level
Tracking dashboard provides status of all staff to track survey participation and highlight those at high risk.